Account deletion and associated data

Last updated : April 28, 2026

1. Main method (inside the application)

Path inside the app: open the menu, click on your name/pseudonym, then click on Delete my account.

For security reasons, the application requires a final validation via a confirmation switch before proceeding with the deletion.

2. Alternative method (if you no longer have access to the app)

You can send a request to : contact@imalive.app

To protect your account, we only process deletion after identity verification (request sent from the account email and/or additional verification).

3. Data deleted

Upon account deletion, all of your data is permanently erased and absolutely no trace of your account or content will remain on our servers and databases (Supabase). The following are specifically deleted:

• your user profile (account identifiers and metadata),
• transmission configuration data,
• content transferred to the cloud for an active ImAlive session (texts, media, and documents),
• technical information linked to the account (for example, push notification token).

4. Processing times

• From the application : deletion is initiated immediately after confirmation.
• Via support request : deletion is completed after verification, within a reasonable timeframe.

5. Data retained

We do not retain your personal content after account deletion, except where strictly required by law or due to temporary technical constraints (for example, security logs with limited retention).

6. Need help?

If you have trouble deleting your account, contact us via contact@imalive.app.